At Damelo, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, mobile application, and services. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information
When you sign up for Damelo, we may collect:
- Full name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely through third-party payment providers)
b. Usage & Device Information
We may collect data on how you interact with our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
c. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our services. You can manage cookie settings through your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: Processing your orders, managing deliveries, and customer support.
- Account Management: Creating and maintaining your account, personalizing your experience.
- Service Improvement: Enhancing our website, offerings, and customer interactions.
- Marketing & Promotions: Sending promotional emails, special offers, and updates (you can opt out anytime).
- Security & Fraud Prevention: Protecting against unauthorized transactions and ensuring secure payments.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it in the following ways:
- With Service Providers: Third-party partners who help us with payments, deliveries, and customer support.
- Legal Compliance: If required by law or to protect our business, customers, or partners.
- Business Transfers: In case of a merger, sale, or business restructuring, your data may be transferred to new management.
4. How We Protect Your Information
We take security seriously and implement the following safeguards:
- Encryption: Your sensitive data is encrypted for protection.
- Secure Payments: We use trusted third-party payment processors.
- Access Controls: Only authorized personnel have access to your data.
Despite our efforts, no method of transmission is 100% secure. We encourage users to protect their accounts with strong passwords.
5. Your Rights & Choices
You have control over your data. You can:
- Access or Update Information: Edit your account details anytime.
- Opt-Out of Marketing Emails: Unsubscribe using the link in any promotional email.
- Request Data Deletion: Contact us to delete your personal data from our systems.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices. If we make significant changes, we will notify you via email or our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: hello@dameloglobal.com